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help Ringo Starr Official Store

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help Ringo Starr Official Store

Cart
  • Home
    • All Apparel
    • T-Shirts
    • Outerwear
    • Kids
    • Tour 2022
    • Tour 2024
    • All Accessories
    • Gift Card
    • Vinyl
    • CD / DVDs
    • Cassette
    • Music Accessories

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Home › Help

Help

Orders

  • Once I place an order, when will my account be charged?
  • When will I be charged for a pre-order item?
  • Can I cancel or make changes to my order?
  • Can I place an order over the phone?
  • Can I get a different size or color than what is offered through the store?
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Returns

  • How long will it take for me to get a refund on my returned item?
  • Will you accept returns of product in any condition?
  • Who pays for my return?
  • How long after my order can I submit a return request?
  • How do I return my order for a refund?
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Shipping

  • My tracking says my order was delivered, but I haven’t gotten it yet. Where is it?
  • I received notification my order was shipped but I still have not received it and my tracking info does not indicate the package was delivered.
  • What do I need to know about customs fees?
  • My tracking link says “Label Created” but hasn’t updated. What do I do?
  • When will I get tracking information?
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